About this Course
Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
- To know what is Business Process Outsourcing (BPO).
- Why BPO is important?
- How does it works?
- What are the benefits of BPO?
- What is the contribution of BPO industry in our economy?
About the Instructor
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